Our Guarantees

At LANOR, we want every customer to feel confident and happy with their purchase. Each of our candles is handcrafted with care and attention to detail, and we stand by the quality of our products.

Quality Guarantee

We use only premium materials — natural wax, high-quality wicks, and safe decorative elements. Each candle is carefully inspected before shipping to ensure it meets our high standards.

Safe Delivery

Your order is securely packaged to prevent damage during transit. If your candle arrives broken or damaged, please contact us within 7 days of delivery — we will replace the item or offer a full refund.

Satisfaction Guarantee

Your happiness matters to us. If for any reason you are not satisfied with your purchase, you can return or exchange it within 14 days of receiving your order. The product must be unused and in its original packaging.

Handcrafted Authenticity

All our candles are handmade, so each piece is unique. Slight variations in color or design are normal and highlight the individuality of your candle.

Customer Support

If you have any questions or issues with your order, our team is always here to help.
📩 Email: Lanor.shop@gmail.com
📞 Phone: +372 869 852 22

Thank you for choosing LANOR — where every candle is made with warmth and love.